We hear many complaints from homeowners and board members about how their old property manager did not respond in a timely matter. Communication breakdowns happen and may bring down the community if not effectively managed. We also hear comments on how management companies only work 8-5. It is often difficult to reach company staff after 5pm and on weekends, when many of the community members have time to call the management company. Lastly, one of the most common complaints we here is: “Why do we pay so much in management fees?!” That is a large portion of a homeowner’s expense and dues are often increasing.